CONSUMER PROTECTION ALERT:  Excessive Energy Bills

CONSUMER PROTECTION ALERT: Excessive Energy Bills


Press Release

AUSTIN - Texas Attorney General Ken Paxton and his Consumer Protection Division is warning Texans to be aware of energy price hikes and offers tips to protect yourself from excessive and potentially unlawful charges after the recent winter weather storm:

Price-gougers may be required to reimburse consumers and may be held liable for civil penalties of up to $10,000 per violation with an additional penalty of up to $250,000 if the affected consumers are elderly. You can learn more about the consumer complaint process here: https://www.texasattorneygeneral.gov/consumer-protection/file-consumer-complaint.

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